Got Questions? We've Got Answers

Our minimum order is 5 cartons, so we're happy to work with small retailers — you can choose any packing style (1 dozen, 2 dozen, or 20-pair cartons) and mix models, categories, and colours freely. Orders of 100+ cartons unlock discounted wholesale pricing.

We offer three packing styles: 1 dozen (single colour) — the standard wholesale unit, 2 dozen (mixed colours in one carton), and 20 pairs (mixed colour) for a lighter case option.

Bank transfer, cheque (UAE customers), or cash on delivery (local UAE deliveries only). For export orders outside the UAE, we accept 30% advance payment, with the remaining balance due at the time we deliver the goods to your nominated cargo agent. Custom terms available for regular customers — ask us on WhatsApp.

We deliver your order to the cargo agent of your choice — you provide us the agent's details, and we handle delivery to them from our Dubai location. From there, your cargo agent handles onward freight to your country. This means we currently serve customers worldwide, since export shipping is arranged through your own trusted agent.

Yes — samples are available on a paid basis. If you proceed with a bulk order afterward, the sample cost is refunded/adjusted against your invoice.

For items already in stock, we can dispatch the next day if your order is confirmed by 6 PM the day before. For custom orders, the timeline depends on several factors and we'll confirm the exact lead time with you directly once we understand your requirements.

Please report any issue within 48 hours of receiving your goods, along with photos or an unboxing video — this is the fastest way to resolve it. If the error was on our end (wrong item, colour, or size packed), we'll arrange a replacement or credit note for your next order. Once goods are handed to your cargo agent in good condition, any damage occurring during onward transit is between you and your cargo agent. We're always happy to help mediate if needed — just reach out on WhatsApp.

We supply retailers and distributors across the GCC, Africa, and worldwide. Since export shipping is arranged through your own cargo agent, we're able to serve customers in almost any country.

Browse our catalog to see live stock, colours, and packing options, then reach out to us on WhatsApp with the models and quantities you're interested in. We'll confirm pricing, packing, and delivery details directly with you.

Yes — our catalog reflects real, current stock. When a colour or model sells out, it's updated immediately, not weeks later.

Our website and WhatsApp support are available in English, Arabic, Persian, Urdu, French, and Russian.